Refund Policy
All Orders Once Placed Are Final!
There are NO refunds for orders after Thursday, 12:01am for the upcoming week's delivery.
If there is an error with your delivery, please inform us
WITHIN 24 HOURS. We will reserve the right to correct your order, or reimburse/refund partial or full payment if My Healthy Penguin is at fault. We do
NOT refund after 24 hours upon delivery.
NO refunds, order cancellations, or order date changes. If there was an error with your order, please email us at hello@myhealthypenguin.com with your order #. We prepare and deliver your food based on the meals you select at meal selection. Meals come as is and described on our website. Please review your order at checkout and your emailed receipt. If your order looks incorrect, notify us of any errors prior to 11:59 pm on Wednesday.
It is your responsibility to be at the designated shipping address you provide us during our delivery hours stated on our website. There will be
NO refunds if you are not able to receive your food.